ORDERS MAY BE SLIGHTLY DELAYED DUE TO THE HIGH VOLUME OF ORDERS. WE APPRECIATE YOUR PATIENCE DURING THIS BUSY HOLIDAY PERIOD.

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ORDERS & PAYMENTS

All transactions are secure and encrypted. We use Stripe International via 3D secure for all card payments. 

Online orders at New Harbour are easy and secure. We have several options available to you to make the process as stress-free as possible.

1. Use your Mastercard, Visa, or American Express (Credit or Debit Card) for payment on our website via Stripe.

2. Instant EFT payment from any online bank account, powered by Ozow and Stripe.

3. Pay in four equal instalments with Payflex. Risk-free with ZERO interest!

4. Convenient and safe cashless payments via Apple Pay on any Apple device.

Please note: When paying with a Credit or Debit card, some banks may charge a small cross-border transaction fee as Stripe is an International Payment Processing System.

Yes, with Instant EFT via Ozow.

We have partnered with instant EFT solution Ozow to bring you a seamless, cash-free, card-free and instant method of settling your account, making the payment process quick and easy.

It allows you to settle your account with us from any of your online bank accounts, e.g. savings account, credit card account, cheque account, etc. To use Ozow, you need an online bank account.

The payment is made immediately (no need to email us a proof of payment), allowing us to process your payment faster.

We have direct security integration, and all payments are secure and encrypted.

At the payment page, simply select credit card payment, and enter:


• Card number
• Name on card
• Expiration date
• Security code

Your order confirmation email is sent after payment. Please check your spam folder. If you can’t locate it, please CONTACT US.

Payflex is an easy and budget-sensitive payment solution. It’s risk free with ZERO interest!

With Payflex you can shop now and pay later in four equal instalments. No interest and no fees! Simply select the ‘Payflex’ option on the payment page, and follow the easy prompts.

Ordering at New Harbour Distillery is simple and easy. All transactions are secure and encrypted. We use Stripe International via 3D secure for all card payments. 

To place an order, simply go to our shop page and add the product/s of your choice to your cart. Add as many products to your cart as you wish.

After this, go to your cart where you should first read and accept our Ts&Cs. If you’re happy, agree and proceed to the checkout page and select your preferred payment method. We’ve got a variety of payment options to choose from – view payment options in the ‘what are your payment options’ question.

As soon as you’ve made the payment, we will email your order confirmation. Keep this safe as this is the reference you’ll need to use if you have any queries regarding your order.

As soon as you have proceeded to the checkout page, you would need to fill in some general questions to make sure your products are delivered to the right address.

Unfortunately, we do not allow any address changes, so be sure to enter the correct address. Insert all the necessary information and make sure you’ve captured it correctly. Just follow the steps outlined on the page.

Our online shop is open 24/7, all days of the year.

Your card needs to be registered for 3D Secure to be able to buy stuff online. You will be asked to register for 3D Secure if this is your first time shopping online – just follow the screen prompts

If it doesn’t work, please contact your bank for help as we aren’t able to help clients with authenticating their cards.
• ABSA +2712 317 3344
• Capitec 0860 102 043
• FNB +2711 369 2999
• Investec 0860 110 161
• Standard Bank 0861 201 311

When you’re registered you’ll be asked for a password, or you will
receive a one-time pin (OTP) to complete your purchase.

It’s not necessary to have a New Harbour Distillery website account to purchase our products. Please follow the checkout process as normal. You will receive your order and delivery updates via email.

We all love a special offer, but we need to put a few ground rules in place.

Please note that when you receive a discount voucher, you will not be able use it on the following (unless otherwise stipulated);

• already discounted offers;
• sale offers; or
• any other short-term special New Harbour is running at that time.

You can only use one discount voucher per purchase. We would love for you to use it, but please be aware that it will have an expiry date.