ORDERS MAY BE SLIGHTLY DELAYED DUE TO THE HIGH VOLUME OF ORDERS. WE APPRECIATE YOUR PATIENCE DURING THIS BUSY HOLIDAY PERIOD.

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SHIPPING POLICY

You will receive your order number in your order confirmation sent by email. You can track your order by entering your order number into the tracking link here.

1. SHIPPING UPDATE: November & December 2022

Due to the high influx of online orders during the November Black Friday and December gifting season, there might be additional delays from the distillery and couriers. Tracking and delivery can take a little longer than usual.

Due to the increase in sale orders – note delivery times:

Main Centres (CPT, DBN, PE, JHB, PTA, BFN): up to 6 working days (8 am – 5 pm)

Regional and Remote Areas: up to 10 working days (8 am – 5 pm)

We appreciate your patience during this busy holiday period. Together with our couriers, we will do all we can to get your order to you as soon as possible.

2. ECONOMY SHIPPING

Local - Main Centres (CPT): 2 working days (8am - 5pm). Regional & Remote Areas up to 4 working days.

Standard - Main Centres (DBN,PE,JHB,PTA,BFN): 2 - 4 working days (8 am - 5 pm). Regional & Remote Areas up to 8 working days.

Our courier partners deliver door-to-door to your preferred address. Economy delivery is FREE for orders over R500. The standard shipping rate for orders that are less than R500 is R75.

We’re unable to make address changes once an order has been placed. Please double check that your shipping address is correct at checkout.

No, unfortunately not – you can, however, contact the couriers for assistance.

The Courier Guy: +2710 022 2300
Dawn Wing: +2712 423 8800

Please CONTACT US directly and include your order number and details of the shipment error.

At the moment, we do not offer international shipping due to the restrictions on alcohol in most countries.

Should you wish to buy our products in Europe, please visit capegin.com.

If you still have a question, not a problem! We'd be happy to assist. Email our support team at support@newharbour.co