Shipping

We offer nationwide delivery throughout South Africa for a flat rate of R120.

Enjoy free nationwide delivery on orders over R1,000.

Orders to main centres (BFN, CPT, DBN, JHB, PE, PTA) are typically delivered within 2–4 working days. Regional and remote areas may take up to 8 working days.

Refunds & Returns

If a product is unavailable, we will issue a full refund. Damaged, lost or stolen parcels where the courier is at fault, as well as defective products, will be replaced at no additional cost.

Approved refunds are processed securely through our payment provider. Once processed, please allow up to 10 working days for the funds to reflect in your account, depending on your bank.

Your payment is processed securely through our trusted payment providers. New Harbour Distillery does not store or have access to your payment details.

We use Stripe International with 3D Secure for secure online payments.

Pay using Visa, Mastercard or American Express credit and debit cards through Stripe and Stitch.

For fast checkout, Apple Pay and Google Pay are available on supported devices.

Make an Instant EFT payment securely through Ozow or Stitch.

Pay in four interest-free instalments with Payflex.

You can also make convenient cashless payments using Zapper.

All transactions are secure and encrypted.