Thank you for accessing the New Harbour Distillery website. These Terms and Conditions shall apply to You (the user) whilst accessing the New Harbour Distillery website (the ‘Site’) and its related channels. This Site is operated for the purpose of promoting alcoholic beverages.
Users of this site are bound to the terms and conditions detailed below. By accessing the Site, You should be:
For more information relating to responsible alcohol consumption please refer to https://aware.org.za/
If you do not wish to be bound by the terms and conditions detailed, You should not use New Harbour Distillery Site.
You, the user, should make use of the Site in accordance with the following conditions:
Where relevant, we reserve the right, but not the obligation, to monitor use of the Site and to remove any content which, in our sole discretion, may be offensive, illegal or otherwise questionable in any way or in breach of the terms and conditions.
The information contained on the Site may include views and opinions which, unless expressly states otherwise, are not those of African Spirit Lab.
Users should access the New Harbour Distillery Site at their own risk.
Whilst we aim to ensure that the content on the Site is correct African Spirit Lab cannot give any warranty as to the accuracy or completeness of the Site. Nor can African Spirit Lab guarantee that the Site will operate error-free, uninterrupted or free from any so-called computer viruses. The Site and its content are provided ‘as is’. African Spirit Lab do not accept responsibility for any loss or damage You may encounter as a consequence of placing trust in the information found on the Site. Appropriate research should be taken by the user before placing reliance upon the content found on the Site. Any reliance placed on information found on the Site should be done at the users own risk.
African Spirit Lab has no control of, accept no responsibility for and do not endorse any content found within third party sites which may be linked to New Harbour Distillery Site. Links to these sites are to ease access for the user. Any reliance placed on information found on third party sites should be done at the user’s own risk.
Should African Spirit Lab or one of its sub-brands run a competition the following terms and conditions apply:
The Promoter reserves the right to withdraw, amend or temporarily suspend the competitions at its absolute discretion, provided that it shall not exercise this right unreasonably. In all matters regarding these competitions, the decision of the Promoter will be final and binding. By entering competitions run by New Harbour Distillery, the entrant hereby agrees to be bound by these terms and conditions.
Unless African Spirit Lab is a business in the liquor manufacturing industry that sells spirits & beverages
All details regarding New Harbour Distillery Website Delivery policy can be found on in the footer menu of our Home page or at the link Delivery Options.
The Provision of goods and services by New Harbour Distillery Website is subject to availability. In cases of unavailability, African Spirit Lab, will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration. (View our Returns policy)
Damaged, lost or stolen parcels (where the fault lies with the Courier) and any defective products, will be replaced free of charge by African Spirit Lab.
SMS mobile message marketing program terms and conditions Read full SMS messaging program terms and conditions here.
All transactions are secure and encrypted. We use Stripe International via 3D secure for all card payments.
We have direct security integration for any Mastercard, Visa, and American Express cards. Make an easy, secure online payment with your debit, cheque, or credit card.
You can choose from multiple options which suit your needs.
1. Use your Mastercard, Visa, or American Express (Credit or Debit Card) for payment on our website via Stripe.
Our payment service provider is Stripe International. Stripe ensures that all payments are secure and encrypted at the highest level.
Please be aware that this is a US account. Stripe specialises in online payment processing and is a certified PCI Service Provider Level 1 – the most stringent level of certification available in the payments industry.
NOTE: Some South African banks have started to charge an international payment fee for currency conversion. It is a fee from your bank, not New Harbour Distillery. Please check with your bank for more information.
2. Instant EFT payment from any online bank account, powered by Ozow.
3. Pay in four equal instalments with Payflex. Risk-free with ZERO interest!
4. Convenient and safe cashless payments via Apple Pay on any Apple device.
Please note: when paying with a Credit or Debit card some banks may charge a small cross-border transaction fee, as Stripe is an International Payment Processing System.
STRIPE PAYMENTS (CARD PAYMENTS)
7. Customer details separate from card details
Customer details will be stored by New Harbour Distillery Website separately from card details which are entered by the client on Stripe's secure site. For more detail on Stripe refer to https://stripe.com/en-gb/privacy.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
African Spirit Lab takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
This website is governed by the laws of South Africa and African Spirit Lab chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Unit S1, Old Castle Brewery, 6 Beach Road, Woodstock, Cape Town, South Africa, 7925.
African Spirit Lab may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by African Spirit Lab Pty Ltd a private company based in South Africa trading as New Harbour Distillery and with registration number 2022/358445/07 and Nicolaas Janeke as sole Director.
African Spirit Lab Pty Ltd is licensed to sell and manufacture liquor according to Micro-manufacturing on and off consumption license WCP/044199.
Company Physical Address: African Spirit Lab, Unit S1, Old Castle Brewery, 6 Beach Road, Woodstock, Cape Town, South Africa, 7925., Email: email@example.com,
Unless otherwise stated, all contents of the Site are copyright to African Spirit Lab Ltd Pty.
These terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa