You will receive your parcel waybill number in your shipping confirmation sent by email. You can track your order by entering the waybill number into the tracking link here.

1. ECONOMY SHIPPING

Local - Main Centres (CPT): 2 working days (8am - 5pm). Regional & Remote Areas up to 4 working days.

Standard - Main Centres (DBN,PE,JHB,PTA,BFN): 2 - 4 working days (8 am - 5 pm). Regional & Remote Areas up to 8 working days.

Our courier partners deliver door-to-door to your preferred address. Economy delivery is FREE for orders over R500. The standard shipping rate for orders that are less than R500 is R75.

We’re unable to make address changes once an order has been placed. Please double check that your shipping address is correct at checkout.

No, unfortunately not – you can, however, contact your courier partner for assistance. Please use your Waybill number as reference.

DPD LASER: 010 600 2323
THE COURIER GUY: 010 222 2300

Please CONTACT US directly and include your order number and details of the shipment error.

If you still have a question, not a problem! We'd be happy to assist. Email our support team at hello@newharbourdistillery.com