You will receive your order number in your order confirmation sent by email. You can track your order by entering your order number into the tracking link here.
SHIPPING & DELIVERY
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You will receive an email when your order is out for delivery.
Western Cape main centre: Local delivery within 1– 2 working days. Regional & remote areas in Western Cape: up to 4 working days. Between 8 am and 5 pm.
Other main city centres : Delivery within 2 – 4 working days. Other regional & remote areas: within 4 – 8 working days. Between 8 am and 5 pm.
Please note that although we aim to have your order on your doorstep in a maximum of 4 working days, it can sometimes take longer due to sale periods or unforeseen circumstances.
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Our courier partners deliver door-to-door to your preferred address. Economy delivery is FREE for orders over R650. The standard shipping rate for orders that are less than R650 is R95.
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We’re unable to make address changes once an order has been placed. Please double check that your shipping address is correct at checkout.
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No, unfortunately not – you can, however, contact the couriers for assistance.
The Courier Guy: +2710 022 2300
Dawn Wing: +2712 423 8800 -
Please CONTACT US directly and include your order number and details of the shipment error.
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At the moment, we do not offer international shipping due to the restrictions on alcohol in most countries.
Should you wish to buy our products in Europe, please visit capegin.com.
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If you still have a question, not a problem! We'd be happy to assist. Email our support team at support@newharbour.co