You will receive your parcel waybill number in your shipping confirmation sent by email. You can track your order by entering the waybill number into the tracking link here.
SHIPPING & DELIVERY
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1. ECONOMY SHIPPING
Local - Main Centres (CPT): 2 working days (8am - 5pm). Regional & Remote Areas up to 4 working days.
Standard - Main Centres (DBN,PE,JHB,PTA,BFN): 2 - 4 working days (8 am - 5 pm). Regional & Remote Areas up to 8 working days.
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Our courier partners deliver door-to-door to your preferred address. Economy delivery is FREE for orders over R500. The standard shipping rate for orders that are less than R500 is R75.
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We’re unable to make address changes once an order has been placed. Please double check that your shipping address is correct at checkout.
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No, unfortunately not – you can, however, contact our courier partner DSV for assistance. Please use your Waybill number as reference.
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Please CONTACT US directly and include your order number and details of the shipment error.
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At the moment, we do not offer international shipping due to the restrictions on alcohol in most countries.
Should you wish to buy our products in Europe, please visit capegin.com.
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If you still have a question, not a problem! We'd be happy to assist. Email our support team at support@newharbour.co