You will receive your order number in your order confirmation sent by email. You can track your order by entering your order number into the tracking link here.

You will receive an email when your order is out for delivery.

Gauteng & Western Cape main centres: Local delivery within 1– 2 working days. Regional & remote areas in Gauteng and the Western Cape: up to 4 working days. Between 8 am and 5 pm.

Other main city centres (excl. Gauteng & Western Cape): Delivery within 2 – 4 working days. Other regional & remote areas: within 4 – 8 working days. Between 8 am and 5 pm.

Please note that although we aim to have your order on your doorstep in a maximum of 4 working days, it can sometimes take longer due to sale periods or unforeseen circumstances.

Our courier partners deliver door-to-door to your preferred address. Economy delivery is FREE for orders over R500. The standard shipping rate for orders that are less than R500 is R75.

We’re unable to make address changes once an order has been placed. Please double check that your shipping address is correct at checkout.

No, unfortunately not – you can, however, contact the couriers for assistance.

The Courier Guy: +2710 022 2300
Dawn Wing: +2712 423 8800

Please CONTACT US directly and include your order number and details of the shipment error.

At the moment, we do not offer international shipping due to the restrictions on alcohol in most countries.

Should you wish to buy our products in Europe, please visit capegin.com.

If you still have a question, not a problem! We'd be happy to assist. Email our support team at support@newharbour.co